By Rina Lee, Consultant (Media & Communications) of Xpand Group
I am honored to be the first Xpander from Singapore to share my thoughts on the exciting times of Life as an Xpander.
Having been with different recruitment companies from big multinationals to small boutique firms in my recruitment career, I have felt that at one point in my career I was getting a little jaded with the volatile nature of recruitment. I thought, “Is this really what I signed up for?”
About a year ago when I knew I wanted to move on from a previous company, I met up at Xpand and was pleasantly surprised by how different Xpand was as a recruitment company. It was a simple business proposition - to provide the best service we can, to both candidates and clients alike, and give them the best experience when working with us.
That first meeting was all it took to show me that tiny ray of light in my bleak recruitment journey. And now, I can honestly say it has been a very blissful 8 months with Xpand (boss if you’re reading this, hello Luke!) and I am going to tell you why Life as an Xpander is pretty awesome.
I’ve been in an environment where everything I did was heavily monitored; I might as well have been Lindsay Lohan on house arrest. The number of calls made to clients and candidates, number of emails sent, number of CVs sent and the number of hours on the phone were all monitored on a DAILY basis.
At Xpand, we are under a management strategy called ROWE- Results Oriented Work Environment (www.gorowe.com) where we are evaluated based on our performance – and not based on our presence by sitting in the office. It is truly empowering to be given that kind of freedom and autonomy – to be able to make decisions and work out what works best for you. Xpand recognizes that every recruitment consultant has a different recruitment style, so instead making us go through military training and impose strict rules, the company nurtures every consultant, making us embrace the different qualities we have as a recruiter.
If I am having a bad day and need to grab a cup of coffee to de-stress, I can do that anytime without having to feel guilty about it. This is definitely a breath of fresh air compared to the boot camp I was in before!
I like the Xpand brand and value. It is a simple formula without all the fluff – just be real people and provide the best client/candidate experience we possibly can. Instead of making quick placements with any clients, we pride ourselves in being industry niche specialists (digital media, communications and technology) by building long-term partnerships with clients within the industries. As a consultant, I’ve been encouraged to see that we have turned down business opportunities when we felt was not in line with what Xpand does, and to know that we don’t accept just any job that are thrown our way.
Having said all that, the best part of coming to work every day is being able to work some of the best colleagues I’ve ever had the chance of working with. Being a small group, the surmounting team spirit we share in the office really makes it feel like I am working with some really good friends, and not just colleagues.
So, as you can see… life as an Xpander is pretty awesome.